NEW OWNER FOR RENAULT DEALERSHIP MITCHELLS LOWESTOFT

NEWS FROM RENAULT

For immediate release:  Wednesday, 31^st August 2011

NEW OWNER FOR RENAULT DEALERSHIP MITCHELLS LOWESTOFT

Renault dealership Mitchells in Lowestoft has entered the latest phase in its history with a new owner this week.

The dealership on Long Road has been bought by current dealer principal Matthew Huke-Jenner from the Pullum family who have run the company since the mid 1960s. Mr Huke-Jenner has been with the company for 24 years after starting his career there as a trainee sales executive.

The company itself was started before the Second World War at Pakefield, taking on the Renault franchise in 1974 and moving to its present location in 1979.

Last year, the site underwent extensive refurbishment which made it bigger with more parking for customers and a fresh new look.

Mr Huke-Jenner said: “We’re delighted that Lee Pullum and his family remain on the board and as a vital part of the running of Mitchells. It’s a pleasure to play a part in the continued success of this family business which owes its longevity to strong community ties and the customer service ethos.”

For more information visit Mitchells Lowestoft on Long Road, Lowestoft (01502 500950) or click onto www.mitchellsrenault.co.uk

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1. Matthew Huke-Jenner (pictured right) has bought Mitchells Lowestoft from Lee Pullum (left).

RENAULT QUALITY AWARD FOR POCKLINGTON’S LOUTH FOR CUSTOMER SERVICE

NEWS FROM POCKLINGTON

For immediate release: Friday, 26^th August 2011

RENAULT QUALITY AWARD FOR POCKLINGTON’S LOUTH FOR CUSTOMER SERVICE

A commitment to the highest levels of customer service has seen Louth Renault dealer John Pocklington Ltd receive an international award from Renault.

The Renault Global Quality Award is awarded every year by the manufacturer to recognise the dealers in its national network who provide the best customer service and commit to the highest standards in quality, and comes at the same time that Pocklingtons is celebrating its 50th year with Renault.

Four Renault dealerships in the UK have received the Global Quality award this year, including Pocklingtons, which were all recognised for their ongoing commitment to customer service.

Michael Loveday, Director at Pocklingtons, attended the Renault Global Quality Award gala presentation event in Paris. He was then presented with a winner's plaque, champagne and a financial reward for a dealer team night out by Mark Crockett, Renault Director, Services and Quality, who visited the showroom on North Holme Road this week in order to personally congratulate the dealership staff and to present them with an award to commemorate the 50th anniversary of being a Renault dealer.

The event was also attended by Louth Deputy Mayor Trevor Marriss as well as long-serving Pocklingtons employee Mick Allett who is set to retire this Christmas having started work as a technician in 1962, the year after the dealership opened.

Mr Crockett also officially opened the newly-refurbished showroom which now sees the dealership meet the exacting criteria of Renault’s latest corporate standards called “Project AIR”.

Mr Loveday said: “We’re currently celebrating our 50^th anniversary as a Renault dealer and are proud to unveil our brand new-look dealership after a major customer experience enhancing site facelift over the summer, so to also receive the Renault Global Quality Award really is the icing on the cake.  The whole team here works extremely hard ensuring that our customers receive the very best service, and we’re thrilled to receive the Renault Global Quality Award.

“It recognises Pocklingtons’ consistently high standards of customer service across sales and aftersales and also rewards the whole team’s contribution to our performance and results.”

For more information, visit John Pocklington Limited on North Holme Road, Louth or call 01507 608080. Alternatively, click onto www.pocklingtons.co.uk

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Captions:

1.     The team at Renault dealer Pocklingtons Louth receive the Renault Global Quality Award.

2.   The team at Renault dealer Pocklingtons Louth receive the Renault Global Quality Award. From left: Mark Crockett (Director Services and Quality Renault UK), Michael Loveday (Managing Director Pocklingtons Renault Of Louth), long-serving technician Mick Allett, Deputy Mayor Trevor Marriss, Carl Anstice ( Director Pocklingtons of Louth)

Dress up for the races with Renault Wolverhampton and win the use of a Mégane Coupe Cabriolet

News from RENAULT wolverhampton

For immediate release: 23^rd August, 2011

Ladies don’t usually need an excuse to glam up, but Renault Wolverhampton is offering the use of a Mégane Coupe Cabriolet for the winner of a best dressed competition at their local racecourse next month.

Staff from the Renault dealership will be present at Wolverhampton Racecourse for Ladies Evening 2011 on September 2, and will also be sponsoring two horse races.

These sponsored races will be The Renault Wolverhampton Mégane Coupe Cabriolet Handicap and The Renault Wolverhampton Wind Roadster Selling Stakes.

Race goers will also have the chance to view a Mégane Coupe Cabriolet, alongside a Wind Roadster, as both vehicles will be on display next to the parade ring at the exciting event.

Mark Wheeler, General Manager of Renault Wolverhampton, said: “It is great to get involved in the community and to be part of something that will be a lot of fun for everyone involved.

“The winner of the best dressed competition will have use of the Mégane Coupe Cabriolet for a whole weekend, which will give them a good chance to experience the vehicle and also ensure they get around in style.”

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LONG-SERVING EMPLOYEE CELEBRATES 30 YEARS WORKING WITH RENAULT

News from RENAULT WIRRAL

For Immediate Release: 23^rd August, 2011

One member of the Renault Wirral staff is celebrating a 30 year career working with the well-known car manufacturer this month.

Long-serving employee, Stephen Broom, started working for Renault dealers Lewis Reed as a valeter aged 19, and works in the same building on Woodchurch Road for Renault Wirral today.

As a Site and Valeting Manager, Mr Broom, 52, said he has formed some extremely close friendships working with Renault over the years, and will continue to do the job for many years to come.

He said: “I will always remember my first day at the site on August 10 1981, as it’s my brother’s birthday.

“I started off working for Lewis Reed, which was very much a family business, and I was there right from the start when we began with just a few cars of different makes and models.”

Mr Broom explained that the firm began to deal in Renault too selling models such as the Renault 5, and it was at the site he had always worked that Renault Wirral took over around four years ago, and he began working for them.

He said: “I love my job working for Renault Wirral and I know so many people that I have met through the business over the years that I still see today.

“People ask me for advice about things because they know I have learnt so much over the years.

“I enjoy the variety of the job and the fact I could be working alongside sales one day, the body shop the next or even with our servicing department.”

Mr Broom, who is married to Lyn, has two children called Adam and Alex and a grandson called Finlay. He explained that Renault held a special place in his heart, and he had no intention of leaving the job before he had to retire.

He said: “I’ll be here for many more years because I enjoy coming into work.”

Mark Whitaker, General Manager at Renault Wirral said he was proud to have an employee like Mr Broom with so much knowledge and experience at the dealership.

He said: “He is a dedicated member of staff who gets along with everyone and gives back to the business.”

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RENAULT WIRRAL AND MERSEYSIDE POLICE SUCCESSFULLY EDUCATE DRIVERS ABOUT DANGERS ON THE ROAD

News from Renault WIRRAL

For Release: August 23, 2011

Renault Wirral and Merseyside Police have hailed a day aimed at tackling serious traffic accidents as a major success.

Officers were lent a Clio Renaultsport 200 by Renault Wirral staff to help educate motorists about the potential hazards and distractions they may face on the road.

They used the vehicle to take their passengers out on short drives and show them hidden dangers and potential distractions.

The important event was part of a Merseyside Police open day held on Sunday, August 21 at Bromborough Police Station.

Paul Mountford, a Sergeant with the Roads Policing Team was behind the initiative and thrilled with the outcome.

He said: “We were so grateful to have the Renault to use for something this important. The turnout was brilliant with a steady stream of people there in the morning and then people queuing up to go out in the car with the officers all afternoon.

“Between us we did about 140 miles throughout the afternoon sessions.”

Specially qualified officers focused on improving the hazard awareness and skills of people attending the event by taking them out for 20 minute drives on local roads.

During these drives, the officers talked about potential hazards on the roads and asked their passengers to try and spot any potential danger, before pointing out what they had noticed themselves.

The officers also educated their passengers about how loud music or tuning a car stereo can decrease concentration.

Sergeant Mountford said: “Little things like changing radio stations can make such a difference if you really think about it.

“In the two or three seconds it takes you to do that, you may have travelled several car lengths without full concentration.

“Our officers were asking people what they could see and spot as a potential hazard, things like other cars, people around, and then pointing out how many more things there were even further ahead.

“This is something we would like to do more of in future and hope to work in partnership with Renault again.” 

Renault is well known for safety excellence and runs a global programme aimed at safety for young children, called Safety for All.

Mark Whitaker, General Manager of Renault Wirral said he was very pleased at the outcome and success of the event, especially as it pushed such an important message.

He said: “Renault is very focused on safety, so supporting an event like this was something we were extremely keen to do.

“So many people attended and they learnt some very important lessons from the officers driving the Clio Renaultsport 200, which we were thrilled about and very happy to be part of.”

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Pic Captions:

1.Sergeant Paul Mountford, PC David Woods and Police Cadets from L to R, Rebecca Gilmore and Laura Evans

RENAULT BOLTON STAFF HELP MAKE MOTABILITY DAY A HUGE SUCCESS

News from RENAULT BOLTON

For immediate release: August 22, 2011

Customers came in droves to speak to Renault Bolton staff working at Motability’s One Big Day 2011.

The important motoring event was held at the Reebok Stadium in Bolton, giving disabled drivers the chance to find out more about their favourite vehicles on the Motability scheme.

Motability allows people to lease a car, powered wheelchair or scooter using their government funded mobility allowances.

Despite heavy rain, the crowds were not deterred and Renault vehicles on display included a Clio, Grand Scénic, Mégane Hatchback and Mégane Sport Tourer.

General Manager of Renault Bolton, Steve Parsley, was working on the day with Phil Downey, Renault Sales Executive and Motability specialist.

He said: “We had so much interest and were very happy to help so many people choose vehicles to suit them and their everyday needs.

“There were well over 2,000 people there on the day and we were busy throughout with all kinds of enquiries about the range of Renault vehicles we had on display.”

For more information on Renault Bolton on Manchester Road call 01204 511000 or click onto www.renaultretail.co.uk.

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F CROSS APPOINT NEW SALES TEAM AT SCUNTHORPE DEALERSHIP

news from f cross (renault)

For immediate release: Monday, 22 August 2011

F Cross Renault has appointed a new dynamic sales team at its Scunthorpe branch.

The Normanby Road dealership has appointed David Codman as its Sales Manager and Ian Broadbent and Richard Cussons as Sales Executives.

David, 32, has worked in the motor trade for nearly a decade and will also be the F Cross’s Group Motability Manager.

Ian, aged 29, and Richard 38, are both passenger car and van specialists with several years of industry experience between them. Richard joins David in being a fully-qualified Motability Sales Executives.

Motability is the leading car scheme for disabled people, enabling them to exchange either their Higher Rate Mobility Component of Disability Living Allowance or their War Pensioners' Mobility Supplement to obtain a new car, powered wheelchair or scooter.

F Cross Sales Manager David Codman said: “We have a brilliant new team at F Cross and our aim is to continue to offer customers a fantastic service.

“RIchard and Ian are welcome additions to the existing team and their Renault knowledge is second to none. I’m looking forward to working with both of them and can’t wait to get started.”

For more information, visit F Cross on Normanby Road, Scunthorpe, (01724 749699) or click onto www.fcross.co.uk

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1. The new sales team at F Cross Renault, Normanby Road, Scunthorpe.
   Pictured from left, are Sales Manager David Codman; Sales Executives Ian Broadbent and Richard Cussons.