NEW OWNER FOR RENAULT DEALERSHIP MITCHELLS LOWESTOFT

NEWS FROM RENAULT

For immediate release:  Wednesday, 31^st August 2011

NEW OWNER FOR RENAULT DEALERSHIP MITCHELLS LOWESTOFT

Renault dealership Mitchells in Lowestoft has entered the latest phase in its history with a new owner this week.

The dealership on Long Road has been bought by current dealer principal Matthew Huke-Jenner from the Pullum family who have run the company since the mid 1960s. Mr Huke-Jenner has been with the company for 24 years after starting his career there as a trainee sales executive.

The company itself was started before the Second World War at Pakefield, taking on the Renault franchise in 1974 and moving to its present location in 1979.

Last year, the site underwent extensive refurbishment which made it bigger with more parking for customers and a fresh new look.

Mr Huke-Jenner said: “We’re delighted that Lee Pullum and his family remain on the board and as a vital part of the running of Mitchells. It’s a pleasure to play a part in the continued success of this family business which owes its longevity to strong community ties and the customer service ethos.”

For more information visit Mitchells Lowestoft on Long Road, Lowestoft (01502 500950) or click onto www.mitchellsrenault.co.uk

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1. Matthew Huke-Jenner (pictured right) has bought Mitchells Lowestoft from Lee Pullum (left).

RENAULT QUALITY AWARD FOR POCKLINGTON’S LOUTH FOR CUSTOMER SERVICE

NEWS FROM POCKLINGTON

For immediate release: Friday, 26^th August 2011

RENAULT QUALITY AWARD FOR POCKLINGTON’S LOUTH FOR CUSTOMER SERVICE

A commitment to the highest levels of customer service has seen Louth Renault dealer John Pocklington Ltd receive an international award from Renault.

The Renault Global Quality Award is awarded every year by the manufacturer to recognise the dealers in its national network who provide the best customer service and commit to the highest standards in quality, and comes at the same time that Pocklingtons is celebrating its 50th year with Renault.

Four Renault dealerships in the UK have received the Global Quality award this year, including Pocklingtons, which were all recognised for their ongoing commitment to customer service.

Michael Loveday, Director at Pocklingtons, attended the Renault Global Quality Award gala presentation event in Paris. He was then presented with a winner's plaque, champagne and a financial reward for a dealer team night out by Mark Crockett, Renault Director, Services and Quality, who visited the showroom on North Holme Road this week in order to personally congratulate the dealership staff and to present them with an award to commemorate the 50th anniversary of being a Renault dealer.

The event was also attended by Louth Deputy Mayor Trevor Marriss as well as long-serving Pocklingtons employee Mick Allett who is set to retire this Christmas having started work as a technician in 1962, the year after the dealership opened.

Mr Crockett also officially opened the newly-refurbished showroom which now sees the dealership meet the exacting criteria of Renault’s latest corporate standards called “Project AIR”.

Mr Loveday said: “We’re currently celebrating our 50^th anniversary as a Renault dealer and are proud to unveil our brand new-look dealership after a major customer experience enhancing site facelift over the summer, so to also receive the Renault Global Quality Award really is the icing on the cake.  The whole team here works extremely hard ensuring that our customers receive the very best service, and we’re thrilled to receive the Renault Global Quality Award.

“It recognises Pocklingtons’ consistently high standards of customer service across sales and aftersales and also rewards the whole team’s contribution to our performance and results.”

For more information, visit John Pocklington Limited on North Holme Road, Louth or call 01507 608080. Alternatively, click onto www.pocklingtons.co.uk

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Captions:

1.     The team at Renault dealer Pocklingtons Louth receive the Renault Global Quality Award.

2.   The team at Renault dealer Pocklingtons Louth receive the Renault Global Quality Award. From left: Mark Crockett (Director Services and Quality Renault UK), Michael Loveday (Managing Director Pocklingtons Renault Of Louth), long-serving technician Mick Allett, Deputy Mayor Trevor Marriss, Carl Anstice ( Director Pocklingtons of Louth)

Dress up for the races with Renault Wolverhampton and win the use of a Mégane Coupe Cabriolet

News from RENAULT wolverhampton

For immediate release: 23^rd August, 2011

Ladies don’t usually need an excuse to glam up, but Renault Wolverhampton is offering the use of a Mégane Coupe Cabriolet for the winner of a best dressed competition at their local racecourse next month.

Staff from the Renault dealership will be present at Wolverhampton Racecourse for Ladies Evening 2011 on September 2, and will also be sponsoring two horse races.

These sponsored races will be The Renault Wolverhampton Mégane Coupe Cabriolet Handicap and The Renault Wolverhampton Wind Roadster Selling Stakes.

Race goers will also have the chance to view a Mégane Coupe Cabriolet, alongside a Wind Roadster, as both vehicles will be on display next to the parade ring at the exciting event.

Mark Wheeler, General Manager of Renault Wolverhampton, said: “It is great to get involved in the community and to be part of something that will be a lot of fun for everyone involved.

“The winner of the best dressed competition will have use of the Mégane Coupe Cabriolet for a whole weekend, which will give them a good chance to experience the vehicle and also ensure they get around in style.”

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LONG-SERVING EMPLOYEE CELEBRATES 30 YEARS WORKING WITH RENAULT

News from RENAULT WIRRAL

For Immediate Release: 23^rd August, 2011

One member of the Renault Wirral staff is celebrating a 30 year career working with the well-known car manufacturer this month.

Long-serving employee, Stephen Broom, started working for Renault dealers Lewis Reed as a valeter aged 19, and works in the same building on Woodchurch Road for Renault Wirral today.

As a Site and Valeting Manager, Mr Broom, 52, said he has formed some extremely close friendships working with Renault over the years, and will continue to do the job for many years to come.

He said: “I will always remember my first day at the site on August 10 1981, as it’s my brother’s birthday.

“I started off working for Lewis Reed, which was very much a family business, and I was there right from the start when we began with just a few cars of different makes and models.”

Mr Broom explained that the firm began to deal in Renault too selling models such as the Renault 5, and it was at the site he had always worked that Renault Wirral took over around four years ago, and he began working for them.

He said: “I love my job working for Renault Wirral and I know so many people that I have met through the business over the years that I still see today.

“People ask me for advice about things because they know I have learnt so much over the years.

“I enjoy the variety of the job and the fact I could be working alongside sales one day, the body shop the next or even with our servicing department.”

Mr Broom, who is married to Lyn, has two children called Adam and Alex and a grandson called Finlay. He explained that Renault held a special place in his heart, and he had no intention of leaving the job before he had to retire.

He said: “I’ll be here for many more years because I enjoy coming into work.”

Mark Whitaker, General Manager at Renault Wirral said he was proud to have an employee like Mr Broom with so much knowledge and experience at the dealership.

He said: “He is a dedicated member of staff who gets along with everyone and gives back to the business.”

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RENAULT WIRRAL AND MERSEYSIDE POLICE SUCCESSFULLY EDUCATE DRIVERS ABOUT DANGERS ON THE ROAD

News from Renault WIRRAL

For Release: August 23, 2011

Renault Wirral and Merseyside Police have hailed a day aimed at tackling serious traffic accidents as a major success.

Officers were lent a Clio Renaultsport 200 by Renault Wirral staff to help educate motorists about the potential hazards and distractions they may face on the road.

They used the vehicle to take their passengers out on short drives and show them hidden dangers and potential distractions.

The important event was part of a Merseyside Police open day held on Sunday, August 21 at Bromborough Police Station.

Paul Mountford, a Sergeant with the Roads Policing Team was behind the initiative and thrilled with the outcome.

He said: “We were so grateful to have the Renault to use for something this important. The turnout was brilliant with a steady stream of people there in the morning and then people queuing up to go out in the car with the officers all afternoon.

“Between us we did about 140 miles throughout the afternoon sessions.”

Specially qualified officers focused on improving the hazard awareness and skills of people attending the event by taking them out for 20 minute drives on local roads.

During these drives, the officers talked about potential hazards on the roads and asked their passengers to try and spot any potential danger, before pointing out what they had noticed themselves.

The officers also educated their passengers about how loud music or tuning a car stereo can decrease concentration.

Sergeant Mountford said: “Little things like changing radio stations can make such a difference if you really think about it.

“In the two or three seconds it takes you to do that, you may have travelled several car lengths without full concentration.

“Our officers were asking people what they could see and spot as a potential hazard, things like other cars, people around, and then pointing out how many more things there were even further ahead.

“This is something we would like to do more of in future and hope to work in partnership with Renault again.” 

Renault is well known for safety excellence and runs a global programme aimed at safety for young children, called Safety for All.

Mark Whitaker, General Manager of Renault Wirral said he was very pleased at the outcome and success of the event, especially as it pushed such an important message.

He said: “Renault is very focused on safety, so supporting an event like this was something we were extremely keen to do.

“So many people attended and they learnt some very important lessons from the officers driving the Clio Renaultsport 200, which we were thrilled about and very happy to be part of.”

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Pic Captions:

1.Sergeant Paul Mountford, PC David Woods and Police Cadets from L to R, Rebecca Gilmore and Laura Evans

RENAULT BOLTON STAFF HELP MAKE MOTABILITY DAY A HUGE SUCCESS

News from RENAULT BOLTON

For immediate release: August 22, 2011

Customers came in droves to speak to Renault Bolton staff working at Motability’s One Big Day 2011.

The important motoring event was held at the Reebok Stadium in Bolton, giving disabled drivers the chance to find out more about their favourite vehicles on the Motability scheme.

Motability allows people to lease a car, powered wheelchair or scooter using their government funded mobility allowances.

Despite heavy rain, the crowds were not deterred and Renault vehicles on display included a Clio, Grand Scénic, Mégane Hatchback and Mégane Sport Tourer.

General Manager of Renault Bolton, Steve Parsley, was working on the day with Phil Downey, Renault Sales Executive and Motability specialist.

He said: “We had so much interest and were very happy to help so many people choose vehicles to suit them and their everyday needs.

“There were well over 2,000 people there on the day and we were busy throughout with all kinds of enquiries about the range of Renault vehicles we had on display.”

For more information on Renault Bolton on Manchester Road call 01204 511000 or click onto www.renaultretail.co.uk.

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F CROSS APPOINT NEW SALES TEAM AT SCUNTHORPE DEALERSHIP

news from f cross (renault)

For immediate release: Monday, 22 August 2011

F Cross Renault has appointed a new dynamic sales team at its Scunthorpe branch.

The Normanby Road dealership has appointed David Codman as its Sales Manager and Ian Broadbent and Richard Cussons as Sales Executives.

David, 32, has worked in the motor trade for nearly a decade and will also be the F Cross’s Group Motability Manager.

Ian, aged 29, and Richard 38, are both passenger car and van specialists with several years of industry experience between them. Richard joins David in being a fully-qualified Motability Sales Executives.

Motability is the leading car scheme for disabled people, enabling them to exchange either their Higher Rate Mobility Component of Disability Living Allowance or their War Pensioners' Mobility Supplement to obtain a new car, powered wheelchair or scooter.

F Cross Sales Manager David Codman said: “We have a brilliant new team at F Cross and our aim is to continue to offer customers a fantastic service.

“RIchard and Ian are welcome additions to the existing team and their Renault knowledge is second to none. I’m looking forward to working with both of them and can’t wait to get started.”

For more information, visit F Cross on Normanby Road, Scunthorpe, (01724 749699) or click onto www.fcross.co.uk

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1. The new sales team at F Cross Renault, Normanby Road, Scunthorpe.
   Pictured from left, are Sales Manager David Codman; Sales Executives Ian Broadbent and Richard Cussons.

RENAULT SOLIHULL IS REFURBISHED TO INCREASE SHOWROOM SPACE

News from RENAULT SOLIHULL

For immediate release: 15^th August, 2011

Customers at Renault Solihull will soon benefit from a spacious new showroom, as the dealership undergoes a makeover.

The building in Stratford Road is being converted to allow the interior space, once fit for around five Renault vehicles, to accommodate an impressive eight.

The work is being carried out as part of Project Air, an initiative to upgrade Renault dealerships by 2014.

General Manager Chris Avery said staff were very excited as this was the first time moderations had been made to the showroom since the dealership was established in the mid 1990s.

He said: “Things should be finished by the start of September and we are really looking forward to it.

“We just wanted more showroom space to display a wider range. Obviously we have a good range of Renaultsport vehicles that we want more space for, and with Renault electric vehicles coming in the near future, we wanted even more space for them too.

“It is going to look great.”

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RENAULT WIRRAL AND MERSEYSIDE POLICE TARGET SERIOUS ROAD ACCIDENTS

News from Renault WIRRAL

For immediate release: 15^th August 2011

In a bid to reduce the number of serious road accidents in the area, Renault Wirral has got together with Merseyside Police.

Renault Wirral has stepped in and loaned a brand new Clio Renaultsport 200 to help officers at Bromborough Police Station train local drivers at a driving safety roadshow later this month.

This important event, at the police station on Village Road, will take place on Sunday, August 21 and will move drivers out of the classroom and put them behind the wheel to show first-hand how to drive with safety in mind.

Renault is widely known for leading safety excellence, and specially qualified officers will focus on improving hazard awareness and the skills of the drivers attending the event with the Renault vehicle.

Paul Mountford, a Sergeant with the Roads Policing Team at Merseyside Police said: “We want to get to the root of the problem by targeting the causes of serious accidents from behind the wheel as this will improve hazard awareness.

“People can come along and drive the Renault vehicle with an experienced officer who will teach them to see the potential dangers they may face and show how distractions can interfere with driving.

“The officers are trained to a very high standard and have the right amount of experience to point out things that everyday drivers may not notice. It is all about improving our attitude to driving.”

Sergeant Mountford said he believed many people felt they were experienced drivers just because they had passed their driving test. Others picked up bad habits behind the wheel later in life which the event will highlight and help to correct.

He said: “We will explain how little things like loud music in the car can become a distraction and also point out potential hazards, for example the position and movement of pedestrians”

Renault is committed to safety, and also runs a global programme aimed at educating young people on road safety , called Safety for All.

Mark Whitaker, General Manager of Renault Wirral, said he was very pleased to be supporting such a worthwhile event. “Safety on the road is always a major priority for Renault, as  the large number of models in our range with the maximum five-star EuroNCAP crash testing rating testifies”, he said. “We wanted to do something to help improve road safety on the Wirral and believe loaning a Clio Renaultsport 200 for educating drivers is an opportunity we couldn’t miss for such an important initiative.”

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WELWYN & DISTRICT BOWLS CLUB BOWLED OVER BY ST ALBANS RENAULT DEALER WATERS

News from WATERS

For immediate release: 15^TH August 2011

Staff at Waters St Albans have been putting something back into the local community by sponsoring Welwyn & District Bowls Club.

 Since being approached by the bowls club, the dealership on Lyon Way, has sponsored the organisation’s events by providing prize money and attending at tournaments.

Waters St Albans Sales Manager, David Carrigan, said the partnership came from a meeting with a club member who had bought a Renault from the dealership recently.

He said: “We wanted to give back to our local community and after one of the members came in we got chatting.

“He mentioned the club and what they did and also said they were looking for some sponsorship.

“So far we have donated prize money for a tournament, as well as going down to some of the bigger events they have had, taking Renault cars down with us.

“It’s all very worthwhile and something we really wanted to do.”

Mr Carrigan explained that the bowls club had also held a barbecue for Renault staff from the dealership last month, to give them a taster of the sport.

Mike Poole, membership secretary at the bowls club said: “It is not easy to get support and sponsorship, so we hope it will continue. Maybe some of the staff might even decide they want to become members.

“We want to try and support Waters St Albans in any way we can, as we are very grateful and feel this is a two-way partnership.”

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GET SOME VA VA VOOM WITH YOUR 61 PLATE CHANGE THANKS TO RENAULT AND POP SUPERSTAR RIHANNA!

 

NEWS FROM RENAULT

For immediate release: Tuesday, 9^th August 2011

Renault dealer Wellington Motors is gearing up for a hot summer showcase of its cars with fantastic savings and a big dose of Va Va Voom in the run-up to September’s plate change.

September 1st sees the very first “61” plate cars heading out onto the region’s roads and Renault has extra Va Va Voom thanks to a number of fabulous competitions.

There’s the chance to win VIP tickets to one of nine concerts on Rihanna’s  “Loud Tour powered by Renault Va Va Voom” allowing fans (over the age of 18) to get the very best seats in the house. 

Local motorists could also win tickets and merchandise signed by Rihanna by test driving any new Renault car from Wellington Motors where they’ll get a scratchcard. Each one has a unique code which could win a great prize when entered into www.rewardsfromrenault.co.uk

As if that weren’t enough, from the 1^st September for two weeks, there’s a Va Va Voom voucher that can be downloaded from www.vavavoom.co.uk which gives an additional £200 off the price of a Clio or Mégane (excluding Pzaz).

No need to worry if you’re not a Rihanna fan as Renault’s plate change has something to suit everyone, starting with fantastic customer savings on the Twingo Pzaz 1.2 16V 75  which comes with 4x20W RDS CD MP3 audio system and electric windows, all for £6,795 -  a massive £1,000 saving. There’s also the option of paying for three years’ servicing upfront for just £199.

The limited edition Pzaz range also extends to the Clio and Mégane ranges, with the Clio Pzaz three-door boasting 4x20W CD MP3 player with fingertip control and AUX input and front electric windows, available for just £7,995 – again a saving of £1,000.

The Mégane Hatch Pzaz 1.6 100 comes with 15” ‘Sequence’ wheel trims, 4x 15W radio CD MP3 player with AUX input, ESC (Electronic Stability Control) and is now available with a massive saving of £1,600, making it just £9,995.

For those who want a slice of Renault’s impressive sporting heritage, the Renaultsport range comes with added Va Va Voom. Pop superstar Rihanna has been heading the latest craze, following Thierry Henry and Nicole and Papa, by appearing in Renault’s latest Clio advertising campaign, this time for the Renaultsport 200.

The hot Clio is just one of Renault’s current line-up of hot hatches and takes its place alongside the Twingo Renaultsport 133 and the Mégane Renaultsport models. The Renaultsport range has a huge and loyal fanbase in the Somerset area, and its supporters recently had something to celebrate when the limited edition Mégane Renaultsport 265 demolished the current track record for a front-wheel-drive production car at the Nürburgring’s Nordschleife circuit in Germany.

For those who want the performance of a Renaultsport but on a lower budget, there are new Gordini versions of Twingo, Clio and Wind Roadster. The famous Gordini blue and white stripes reflect Renault’s proud racing heritage and are now available from just £11,600.

Both are available with a 61 plate, with the Renault Wind Roadster coupe-roadster currently enjoying a price reduction of up to £2,215. The entry-level version costs just £12,995 and includes an innovative roof that rotates closed in only 12 seconds.  Not only that, but when the roof is down, thanks to its clever design, the amount of storage space is exactly the same as when the roof is open!

With new taxation rewarding environmentally-conscious drivers, Renault also has the answer for anyone keeping an eye on their wallets as well wanting to reduce their carbon footprint.

Intelligent technology on the Scénic 1.6 dCi 130hp means that the family car emits just 115g/km CO2, together with a fuel-sipping 64.2 mpg. This is thanks to Renault’s new stop and start system as standard, a system which turns the engine off when you don’t need it – such as at traffic lights. Though it turns the engine off, saving you fuel, other functions such as your stereo and air conditioning cleverly stay on.

Likewise, the Clio ‘Eco’ 94g is Renault’s least polluting production diesel car, the UK’s cheapest sub-100 gram car, is capable of achieving an impressive massive 78.4mpg on the combined cycle. It qualifies for zero London Congestion Charge, Vehicle Excise Duty, and for business customers, 100% capital write-down allowance and a benefit-in-kind rating of just 13%.

There’s something for everyone, be it cars or vans, as Renault has also taken the hard work out of time on the road with the new Master Van, Trafic and Kangoo, not to mention the fully-electric Kangoo Van Z.E. (Zero Emission in use) in October.

Michael Finn, Group Managing Director at Wellington Motors, said: “We know that there are lots of Rihanna fans in Wellington who could win some great prizes with us over the plate change!  Local motorists really have plenty of choice when it comes to choosing a new car or van from us. There’s something for everyone, whether you’re tempted by the chic styling, the safety of our cars or the spectacular offers that are available at the moment. Come and see us to put the range to the test.”

To find out more, visit Wellington Motors on the Chelston Business Park (01823 660660) or click onto www.wellingtonmotorgroup.co.uk or www.vavavoom.co.uk

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*zero-emission in use

Notes to editor:

About Rihanna

• Rihanna is a 23-year-old pop star

• Born Robyn Rihanna Fenty, she hails from Barbados originally but is now an international star.

• She has sold 20million albums and 60million singles.

• She has won four Grammys, four American Music Awards, 18 Billboard Music Awards and won the 2011 Brit Award from Best International female artist.

• Her hits include: Umbrella and Don’t stop the music

To book a test drive or find out more, visit Wellington Motors on the Chelston Business Park or call 01823 660660. Alternatively click onto www.wellingtonmotors.co.uk

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Wellington Motors, Summerfield Way, Chelston Business Park, Wellington, Somerset, TA21 9JE 01823 660660

NEW SITE FOR MAIDSTONE’S RENAULT DEALER MOTORLINE AT PARKWOOD

NEWS FROM RENAULT

For immediate release: Tuesday, 9^th August 2011

 

Maidstone’s Renault dealer Motorline is moving to a bigger out-of-town site at Parkwood from Monday, 8^th August.

The dealership will be moving all its current staff and stock of new and used Renault cars from their current site in Hart Street to a newly-refurbished showroom on Bircholt Road, Parkwood.

Thanks to investment from the Motorline Group, the new site is bigger with more customer parking and offers new and used car sales, an aftersales department, workshop and parts on one site.

The new site will be overseen by general manager Mark Batt. He said: “We’ve been a familiar sight in the town of Maidstone for some years and are moving to a more convenient location to make buying a Renault easier than ever.

“We’ll be open on the 8^th August and will be holding an official customer launch later this year. We’ll be settled into the new building to give us plenty of time to prepare for the September plate change.

“Renault has always been extremely popular with local motorists and the latest line-up of cars is stronger than ever. We always have great deals and cars with added Va Va Voom. Come and see us at our new premises to talk to us about ordering your next Renault car with a 61-plate!

“However, if it’s a used Renault car you’re looking for, our cars undergo strict checks to ensure they reach the high standard of quality and value and peace of mind that our customers have come to expect from us.”

For more information, call Motorline Maidstone on their new phone number which is 01622 776477, visit the new showroom on Bircholt Road, Parkwood, or click onto www.motorline.co.uk/renault

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1.    The Motorline team at the new site

Renault Leicester Shows Support For Local Golf Tournament

News from RENAULT LEICESTER

For immediate release: August 8th, 2011

Renault Leicester will be showing strong community spirit by sponsoring a hole at a local golf tournament this month.

The dealership have pledged their support to the Leicester Asian Golf Society (LAGS) for the open on Sunday August 14, and will also take a Renault Scénic, Renault Clio, Nissan Juke and a Nissan Qashqai along for display.

This is the 13^th year the golf tournament has been running, gaining a strong following of players and sponsors.

Annie Cooper, Sales Manager at Renault Leicester said: “We are always keen to get involved in events within our community and something as enjoyable as this tournament.

“We are really excited about attending and taking our Renault and Nissan vehicles along to show the crowds.”

The event will take place at Birstall Golf Club in Station Road, Leicester.

For more information on Renault Leicester please contact 0116 280 1000 or visit: www.renault.co.uk for more details


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FARNWORTH FOOTBALL CLUB SCORES WITH RENAULT BOLTON

News from RENAULT BOLTON

For immediate release: August 5^th, 2011

Renault Bolton ensured a local football team raised all-important funds by generously sponsoring their kits at a charity fun day.

Young Farnworth Football Club players held the fundraising event on Sunday, July 24 as part of the Moses Gate Country Park Fair.

A hugely successful £553 was raised for the club through various attractions at the event, including a tombola and penalty shoot out.

Steve Parsley, the General Manager at Renault Bolton said he was very pleased to supply the sportswear to the under 14s team and give back to the local community at the same time.

As well as sponsoring the kit, the dealership also took the Mégane Renaultsport 250 along, which drew in crowds wanting to find out more.

Farnworth FC treasurer, Nicola Davis said: “It was a great day and it was very well attended. We were very pleased and grateful to Renault Bolton for sponsoring the kits.”

For more information on Renault Bolton on Manchester Road call 01204 511000 or click onto www.renaultretail.co.uk

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CAPTION: Nicola Davis, her 12-year-old son Tom, and club secretary Mark Booth are pictured with the Mégane Renaultsport 250.

STAFF PRAISED AT NISSAN BOLTON WITH HIGH QUALITY RETAIL AWARD

NEWS FROM NISSAN BOLTON

For immediate release: August 5th, 2011

The continuous high standards of customer care offered by staff at Nissan Bolton have been recognised with a quality award.

The Northern Region Customer Quality Retailer of the Quarter was awarded by Nissan to the sales and aftersales teams for the services they provided.

This was a result of them gaining the highest overall customer satisfaction scores in the Northern region.

Nissan Bolton Sales Manager, Barney Schofield, said: “We have been pushing for this type of recognition since we started trading.

“It’s such a great award to have, and I want to stress the importance of the good work both sales and aftersales have contributed to win this.

“We were told it was the sort of thing a dealership that has been running for a long time usually gets, so that makes it even more of an accomplishment for us with only a few years here.

“We got a letter of congratulations from the Managing Director and I am going to get a frame for that for our wall.”

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Picture caption: Sales Manager Barney Schofield receives The Northern Region Customer Quality Retailer of the Quarter award from Ed Jones, Nissan Sales Performance Manager.

Renault Wirral wins Renault Global Quality Award

NEWS FROM RENAULT WIRRAL

 

For immediate release: Tuesday, 2^nd August 2011

 

A commitment to the highest levels of customer service has seen Renault Wirral receive an international award from Renault.

The Renault Global Quality Award is awarded every year by the manufacturer to recognise the dealers in its national network who provide the best customer service and commit to the highest standards in quality.

Four Renault dealerships in the UK have received the Global Quality award this year, including Renault Wirral, which were all recognised for their ongoing commitment to customer service.

Regional manager Jim Schofield attended the Renault Global Quality Award gala presentation event in Paris. His colleague Mark Whitaker who is general manager at Renault Wirral, was then presented with a winner's plaque and a financial reward for a dealer team night out by Mark Crockett, Renault UK’s Director, Services and Quality, who visited the showroom on Woodchurch, Prenton, this week in order to personally congratulate the dealership staff and to present them with their award.

Mr Jones said: “The whole team here works extremely hard ensuring that our customers receive the very best service, and we’re thrilled to receive the Renault Global Quality Award which recognises our consistently high standards of customer service across sales and aftersales and also rewards the whole team’s contribution to our performance and results.”

For more information, visit Renault Wirral on Woodchurch Road, Prenton, or call 0151 552 4000 or click onto www.renaultretail.co.uk/wirral

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The team at Renault Wirral receives the award for Renault Global Quality Award.